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OpsLog/wiki/Troubleshooting.md
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rouggy 99599458ff docs(wiki): cover the recent work, with worked examples
Asked for the wiki to catch up, and to be explicit — examples rather than
descriptions. New page and six rewritten sections.

Recent QSOs and Filters, the page named in the request: the right-click menu is
now a table of what every entry does, and the filter builder has five worked
multi-criteria filters written out field by field, each ending in what you then
do with the result. Including the distinction that prompted it — "export
selected" takes the highlighted rows, "export filtered view" takes every QSO the
filter matched, and after building a filter it is the second one you want. Plus
the traps: ADIF date format, and "is empty" not being "equals N".

Connections (new): the page for a settings section that had none. What OpsLog
listens to and sends, which outbound row another logger actually wants — a
logger asking for "WSJT-X UDP" discards a bare ADIF record — the custom-message
triggers with their placeholder lists, three worked examples, and the port-clash
warning that produced this week's CAT-drop report.

Amplifiers and Switches: the generic HTTP relay in full — per-relay URLs, the
pattern form, {relay}, {relay-1} and {value} with what each one sends — relay
automatic control with a four-relay antenna-switch example, and the bench power
supply including why OpsLog writes only its output.

Rotators: the two new native types (SPID with the Rot1Prog/Rot2Prog choice,
DCU-1), two-rotor setups, and that Test only reads the heading on the types
where it does.

Awards: the US county database, and the difference between the automatic fill
(blanks only) and the right-click re-derive (replaces) — with the Connecticut
planning regions, which is the case that needs it.

QSL Management: QSL_VIA against QSL_SENT_VIA/QSL_RCVD_VIA, why an import shows E
on every Log4OM record, and that V counts as confirmed.

Troubleshooting: the three field reports of the last few days, by symptom.

Every [[link]] checked to resolve.
2026-08-16 14:07:38 +02:00

5.3 KiB

Troubleshooting

Where's the log file?

OpsLog writes a diagnostic log. The path is shown in Settings (and can be opened from there). When reporting a problem, include the relevant lines — they're prefixed by subsystem (cat:, Flex:, icom net:, antgenius:, cluster:, qslmgr:log, audio:…). With an SMTP server configured, Help → Send log to F4BPO e-mails the logs straight to the developer.

A crash no longer leaves a blank window: the error is shown on screen, selectable, with a copy button.

CAT

  • Radio not connecting — check the backend fields (COM port + baud for USB; IP/credentials for network). The CAT log line carries the error explaining a disconnection.
  • "Serial port busy" in the log — another program holds the COM port (WSJT-X, MSHV, another logger configured for direct CAT). Only one program can own the port: let OpsLog hold it and point the others at Hamlib NET rigctl 127.0.0.1:4532 (Settings → CAT → Share CAT). Two masters on one CI-V bus also cause garbled frames and erratic behaviour.
  • The radio transmits as soon as OpsLog connects — your interface reads DTR or RTS as PTT. Xiegu drops the lines automatically; on Yaesu and Kenwood enable the lower DTR/RTS on connect option. (It is off by default because other interfaces stop transmitting with the lines low.)
  • WSJT-X won't key a Xiegu G90 through OmniRig — a G90 ignores the CI-V PTT command. Use the native Xiegu backend (which keys RTS/DTR) + rigctl sharing, or set the PTT line inside OmniRig. See Kenwood and Xiegu.
  • OmniRig frequency frozen / wrong VFO — set VFO to read (A or B) in the OmniRig backend settings; some rig files declare the wrong VFO.
  • "OmniRig not found" with OmniRig running — one of the two runs as administrator and the other doesn't. Start both the same way.
  • Icom: no CAT at all over USB — the CI-V address must match the radio; pick your model from the dropdown (it sets the address) and set CI-V USB Echo Back OFF on the rig.
  • A radio that answers oddly — enable the protocol trace (Settings → CAT): every frame to and from the rig lands in the log as hex, which turns a guess into a diagnosis.

Remote Icom

  • Login rejected → wrong Network User1 name/password.
  • Can't bind local port → the Icom Remote Utility is still running — close it.
  • Frequency frozen after another program took the CI-V session — OpsLog reconnects on its own; if it doesn't, check the icom net: log lines. See Remote Icom over the Internet.

FlexRadio

  • A control reads 0 / stale at startup — some SmartSDR status fields use short names. If a value never populates, capture the Flex: … status log line and report it.
  • SmartSDR CAT keeps disconnecting while OpsLog is open — fixed: OpsLog now binds only to the actual SmartSDR/Maestro GUI client. Update.
  • "Interlock is preventing transmission" with a SteppIR — see the tunable range setting in Maps and Antennas.

Multi-op live status PHP

Connection refused from the PHP page is almost always MySQL bind-address = 127.0.0.1 or a firewall/grant issue — see Multi-Operator Live Status.

DVK / PTT

  • Test PTT does nothing on CAT/OmniRig — the key is held ~1.5 s so the async OmniRig write is actually sent; if it still doesn't key, the rig's OmniRig profile may not expose CAT TX keying — use RTS/DTR or VOX.
  • A voice message transmits almost nothing — raise the message level (Settings → Audio) and check the rig's rear-input setting (FTDX10: SSB MOD SOURCE = REAR).

Still stuck?

Open an issue (or Send log to F4BPO) with: what you did, what happened, your radio/model, and the relevant log lines.

The rig disconnects during digital transmissions

Symptom: with WSJT-X or JTDX set to Fake It split, the CAT link drops on every over. Fake It shifts the dial for each transmission instead of using split, so it changes the radio state twice per cycle.

Check that no inbound Connections row shares a port with an outbound one. If it does, OpsLog receives what it publishes, and its own frequency broadcast can come back as a command to re-tune — a loop that fires on every dial shift. The log names the clash at startup. Give one of the two rows another port.

A motorized antenna does not follow the rig

Look for this line in the log:

antenna: steppir connected, but TRACKING IS OFF in Settings — it will not
follow the rig, and only moves when you tune it by hand

That is not a fault. Tracking is a setting (Settings → Antenna), and with it off the antenna only moves when you tune it yourself.

If the antenna genuinely stops answering, the log says so and reconnects on its own:

steppir: status query failed, reconnecting: read status: timed out …
steppir: reconnected after 2 failed attempt(s)

A rotator turns the wrong way

On a SPID, check the dialect first: Rot1Prog for the azimuth-only controllers (RAK, RAU) and Rot2Prog for the RAS / BIG-RAS / MD-01 / MD-02. They use different frame lengths, and the wrong one is the usual cause of a heading that reads correctly while every commanded move goes the long way round.

Test with a small move first — from 45° to 50°, not to 180° — so a wrong result cannot wrap the coax at the top of the tower.