59 lines
2.4 KiB
Markdown
59 lines
2.4 KiB
Markdown
# Troubleshooting
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## Where's the log file?
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OpsLog writes a diagnostic log. The path is shown in Settings (and can be opened
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from there). When reporting a problem, include the relevant lines — they're
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prefixed by subsystem (`Flex:`, `icom net:`, `icom scope`, `antgenius:`,
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`cluster:`, `qslmgr:log`, `audio:`…).
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## CAT
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- **Radio not connecting** — check the backend fields (COM port + baud for USB;
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IP/credentials for network). OpsLog connects non-blocking, so it won't freeze —
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watch the CAT status.
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- **Icom: no CAT at all over USB** — the CI-V address must match the radio; pick
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your **model** from the dropdown (it sets the address) and set *CI-V USB Echo
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Back* **OFF** on the rig.
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- **Icom scope blank on an IC-7300** — this was a bug where the scope decoder was
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chosen from the configured CI-V address; it now uses the model detected from the
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CI-V ID, so a single-scope rig run at address `0x98` decodes correctly. Update
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to the latest build.
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- **Icom attenuator button does nothing** — the dB steps are model-specific; make
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sure the right model is selected (IC-7300 = 20 dB, IC-7610 = 6/12/18 dB).
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## Remote Icom
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- **Login rejected** → wrong Network User1 name/password.
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- **Can't bind local port** → the Icom **Remote Utility is still running** —
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close it.
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- **Link drops with the scope on** → receive-side retransmit should hold it; if
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not, check network quality and the `icom net:` log lines. See
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[[Remote Icom over the Internet]].
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## FlexRadio
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- **A control reads 0 / stale at startup** — some SmartSDR status fields use short
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names (e.g. the TX filter is reported as `lo`/`hi`, not `filter_low/high`). If a
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value never populates, capture the `Flex: … status` log line and report it.
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- **Antenna wrong band on a spot click** — fixed: `SetFrequency`/`SetMode` update
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the slice cache immediately so the panel and the Ultrabeam follow don't chase a
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stale frequency.
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## Multi-op live status PHP
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`Connection refused` from the PHP page is almost always MySQL `bind-address =
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127.0.0.1` or a firewall/grant issue — see
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[[Multi-Operator Live Status]].
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## DVK / PTT
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- **Test PTT does nothing on CAT/OmniRig** — the key is held ~1.5 s so the async
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OmniRig write is actually sent; if it still doesn't key, the rig's OmniRig
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profile may not expose CAT TX keying — use RTS/DTR or VOX.
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## Still stuck?
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Open an issue with: what you did, what happened, your radio/model, and the
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relevant log lines.
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